CX In The Wild

Unlock the Secrets to Making a Profound Difference in Business and Life.

February 09, 2024 Dennis Wakabayashi Season 6 Episode 5
CX In The Wild
Unlock the Secrets to Making a Profound Difference in Business and Life.
Show Notes

Join us as Joe Schmidt, co-founder of CustomerHD, shares his journey from serial entrepreneurship to impactful leadership in Belize's BPO industry. Joe explains his initial hesitation to enter the call center business and his vision for a company grounded in the philosophy of 'people helping people.' He emphasizes the importance of creating a workplace culture where employees feel valued and known.

Delving into personal beliefs, Joe discusses how his faith influences his approach to business and life, focusing on service, compassion, and community building. The conversation also covers Joe's significant contributions to Belize, including hurricane relief efforts and community development projects.

This episode offers a unique perspective on merging business acumen with a deep commitment to positive social impact. Listen in for Joe's insights on the transformative power of compassionate leadership and his advice for those seeking to make a meaningful difference in their professional and personal lives.

Joe Schmidt on LinkedIn: linkedin.com/in/josefschmidt

Learn more about Joe's work at their website: customerhd.com

Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi