CX In The Wild
"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide.
Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, and challenges. From Fortune 500 companies to vibrant startups, 'CX in The Wild' transcends boundaries, offering a global perspective that resonates with professionals from all walks of life.
With over three decades of experience and an influential presence in the CX field, Dennis engages listeners with compelling talks, inspiring stories, and practical wisdom, all woven into a narrative that educates and empowers. Each episode is a masterclass in understanding the importance of building genuine connections with customers and transforming customer-centric efforts into lasting success.
Whether you're a seasoned CX expert or a curious newcomer, 'CX in The Wild' is a passport to the diverse world of Customer Experience, filled with exclusive interviews, unparalleled insights, and the tools you need to excel. Join us as we venture into the wild terrains of CX, unlocking the secrets that enable businesses to thrive in an ever-changing landscape."
CX In The Wild
Cultivating Happiness: New Paradigms in Business Leadership
In this episode of "CX in the Wild," we are delighted to host Gabriella Coyne, the innovative founder and CEO of OpsTalent and the celebrated 2022 Businesswoman of the Year in Poland. Under her leadership, OpsTaceptional customer experience, setting new benchmarks in the industry.
Gabriella shares her remarkable journey of turning adversity into opportunity in the evolving landscape of post-communist Poland. We explore the strategic developments that have positioned Ops Talent at the forefront of the industry, highlighting the integration of cultural insights and modern practices to redefine customer engagement.
Join us to discover how Gabriella's vision and relentless drive have cultivated a dynamic workplace that champions well-being and empowers its team, consistently delivering unparalleled value to clients through innovative solutions and dedicated service.
Gabriella Coyne on LinkedIn: linkedin.com/in/gabriela-ziolkowska-coyne-28b7525b
Learn more about Gabriela's work at their website: https://opstalent.com/
Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi
