CX In The Wild
"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide.
Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, and challenges. From Fortune 500 companies to vibrant startups, 'CX in The Wild' transcends boundaries, offering a global perspective that resonates with professionals from all walks of life.
With over three decades of experience and an influential presence in the CX field, Dennis engages listeners with compelling talks, inspiring stories, and practical wisdom, all woven into a narrative that educates and empowers. Each episode is a masterclass in understanding the importance of building genuine connections with customers and transforming customer-centric efforts into lasting success.
Whether you're a seasoned CX expert or a curious newcomer, 'CX in The Wild' is a passport to the diverse world of Customer Experience, filled with exclusive interviews, unparalleled insights, and the tools you need to excel. Join us as we venture into the wild terrains of CX, unlocking the secrets that enable businesses to thrive in an ever-changing landscape."
CX In The Wild
Bridging Borders: The Impact of Digital Transformation in Diverse Markets
We dive into the dynamic intersection of digital transformation and cultural diversity across the Middle East and Africa (MIA) with our guest, Dalia Mansour, Head of Marketing for Sprinklr in MIA. With a deep understanding of the region's unique cultural tapestry, Dalia brings strategic insight and a robust passion for digital innovation to our discussion.
Throughout the episode, Dalia shares her extensive background in marketing and explores how varied cultural and linguistic landscapes shape unique customer experiences.
Join us as we uncover Sprinklr's innovative strategies to drive digital excellence in this diverse region under Dalia's leadership. Whether discussing the nuances of regional marketing or celebrating the vibrant innovation emanating from Dubai, this episode offers a profound look at the intersection of culture, technology, and customer experience.
Dalia Mansour on LinkedIn: linkedin.com/in/daliammansour
Learn more about Dalia's work at their website: https://www.sprinklr.com/
Connect with me, Dennis Wakabayashi: linkedin.com/in/denniswakabayashi
